Last updated: 30 October 2026
1. Introduction
BLC Hospital (“we”, “our” or “us”) respects the privacy of visitors to https://blchospital.com.
This Privacy Policy explains how information may be collected, used, disclosed and protected when you visit our website or contact us through its available communication channels.
This policy applies to our website and its online enquiry facilities. Additional privacy requirements may apply to information collected during hospital registration, consultations, diagnosis, treatment or other healthcare services.
2. Information We May Collect
Depending on the features available on our website and how you interact with us, we may collect the following categories of information.
Information You Provide
This may include your name, phone number, email address and the contents of messages submitted through a contact or enquiry form.
Please avoid submitting detailed medical records, sensitive health information or other confidential information through a general website enquiry form unless the hospital has specifically provided a suitable channel for that purpose.
Technical Information
When you visit the website, certain technical information may be processed by our hosting provider or website systems. Depending on the configuration, this may include your IP address, browser type, device information, pages visited and access timestamps.
Cookies and Analytics
Our website may use cookies or similar technologies to support essential functionality, understand website usage or improve performance, depending on the tools installed and their configuration.
The actual cookies and analytics technologies in use should be identified in the website’s final published privacy notice.
3. How We May Use Information
Information collected through the website may be used, where applicable, to:
- Respond to enquiries and requests.
- Provide information about hospital services.
- Communicate with individuals who contact us.
- Maintain and secure the website.
- Understand website performance and improve usability.
- Detect, investigate or prevent misuse and security incidents.
- Comply with applicable legal obligations.
We will not describe an activity as a current hospital practice unless it is actually performed.
4. Medical and Health Information
A general website enquiry is not a substitute for a clinical consultation.
If you voluntarily include health-related information in a message, that information may reveal sensitive personal details. Please use an appropriate hospital-approved communication channel for confidential medical information.
Health information collected in connection with treatment may be subject to separate hospital processes, professional confidentiality requirements and applicable law.
5. Sharing of Information
Personal information may be shared when reasonably necessary and lawful, including with:
- Website hosting and technical service providers.
- Communication or form-processing providers used by the website.
- Relevant hospital personnel who need the information to respond to an enquiry.
- Competent authorities when disclosure is required by law.
Where third-party service providers process personal information on our behalf, appropriate safeguards should be applied in accordance with applicable requirements.
We do not intend to sell personal information collected through the website to advertisers.
6. Data Security
We take reasonable steps appropriate to the website and the information involved to protect information against unauthorised access, loss, misuse or disclosure.
However, no website or electronic transmission method can be guaranteed to be completely secure. Visitors should avoid sending confidential medical information through unsecured channels.
7. Data Retention
Information should be retained only for as long as reasonably necessary for its intended purpose, applicable operational requirements and legal obligations.
Actual retention periods depend on the type of information, the system in which it is stored and applicable requirements. The hospital should document its retention practices before this policy is published.
8. Your Privacy Rights
Depending on applicable law and the circumstances, you may have rights concerning access to, correction of or deletion of personal information, withdrawal of consent where consent is the applicable basis for processing, and grievance redressal.
To submit a privacy-related request, contact:
Email: hello@blchospital.com
We may need to verify your identity and assess applicable legal or record-retention requirements before responding.
9. Third-Party Websites
Our website may contain links to external websites or services. Those websites operate under their own privacy policies and practices.
We encourage visitors to review the privacy policies of external services before sharing personal information with them.
10. Children’s Privacy
The website is not intended to encourage children to disclose personal information unnecessarily. Parents or guardians should supervise children’s use of online enquiry facilities.
Where information concerning a child is collected, applicable requirements relating to children’s personal data must be followed.
11. Changes to This Policy
We may update this Privacy Policy when our website features, information practices or legal obligations change.
The revised version will be published on this page with an updated revision date.
12. Contact and Privacy Enquiries
For questions about this Privacy Policy or a request concerning website information, please contact:
BLC Hospital
Bazar Para, O.T. Road, Uluberia, Howrah, West Bengal – 711316
Email: hello@blchospital.com
Website: https://blchospital.com
This draft must be checked against the website’s actual forms, cookies, analytics tools, third-party integrations and data-handling practices before publication.